SkyStream Display Issues

How to adjust the display size to fit your TV

The language on my box is wrong

Go to settings, then Other, then more settings. Scroll down until you see a small white square with a letter A inside it. Once in there click the option all the way in the top and change language to English.

Video is fuzzy, color is off or flickers intermittently

If you are experiencing any of these issues please follow the below listed troubleshooting steps.

  1. Unplug the HDMI cable from both the Skystream unit and your television.
  2. Plug both of them back in and make sure that they are both seated firmly.
  3. If this does not fix the problem, try using a different HDMI port on your TV.
  4. If this does not work, please try using a different HDMI cable.
  5. If a new HDMI cable does not solve the problem please give us a call at 888-963-9105.

 

No display at all on TV

If you are not seeing any display at all on your TV from the Skystream unit, please follow the troubleshooting steps below.

  1. Make sure that the Skystream unit is plugged in and showing a light on the front of it. If there is no LED the unit is not on.
  2. If the unit is on and displaying a light on the front, check to make sure that the HDMI cable is plugged into the Skystream unit and an HDMI port on your TV.
  3. Using your TV remote press the input or source button to change the input source so that it is showing the video from the HDMI port that the Skystream is plugged into.
  4. If none of these options work, test a different HDMI cable to see if the HDMI was not working properly.
  5. If you have done all of these steps, tested a different HDMI cable and are still not seeing any video display from the Skystream unit please give us a call at 888-963-9105